Crown Detailings Terms of Service

Effective date: October 29, 2024

Thank you for choosing Crown Detailings! To ensure a smooth experience, please take a moment to review our service agreement:

Packages

Crown Detailings offers various detailing packages for different vehicle types. Prices and package contents are subject to change at Crown Detailing’s discretion. All changes will be reflected on our website. 

Payment Terms & Conditions

Bookings are charged upon completion of the service requested. Crown Detailings accepts cash, debit, and credit cards. Declined cards will result in a request for alternative payment. A collection process may begin 48 hours after notification.

Booking Terms & Conditions

  • Customer Belongings: Customers are responsible for removing all personal belongings, money, and valuables from their vehicles before any detailing service. Crown Detailings will not be liable for any loss or damage to personal property left inside the vehicle.
  • Service Location: Customers are responsible for ensuring the service is performed in a safe and lawful area. Communicate any concerns to your detailer.
  • Vehicle Condition: All vehicles are cleaned at the customer’s own risk and must be able to withstand standard cleaning processes. Damage claims are limited to the service cost.
  • Booking Security: Crown Detailings reserves the right to take debit/credit card details to secure a booking. Cards will be processed securely.
  • Rescheduling & Weather: Crown Detailing reserves the right to alter or move bookings due to staffing levels, weather conditions, or equipment failure.
  • Additional Charges: An hourly rate of $50 (or a portion thereof) may be charged for work outside the booked package.
  • Biohazard Materials: A minimum 20% surcharge will be applied for jobs involving urine, vomit, blood, feces, or other hazardous materials. 

Late Cancellation & Rescheduling

Appointments can be rescheduled or canceled up to 48 hours before the service date without a fee. Cancellations or rescheduling within 48 hours will incur a fee.

Satisfaction Policy

If the service technician demonstrably fails to fulfill the package requirements or shows evidence of poor craftsmanship, Crown Detailings will redo the unfinished or unsatisfactory portion free of charge. Claims must be filed within 24 hours of service completion by phone, email, or text message. Pictures of the area in question must be submitted within 24 hours.

Appointment Time

Technicians may arrive within a 30-90 minute window due to traffic or unforeseen circumstances. Crown Detailings will do its best to communicate any delays.

Coupon & Referral Policy

Crown Detailings may offer referral programs with unique links for earning credits towards future services. Combining coupons and credits is not allowed. Referred customers must be new to Crown Detailings and use the provided referral link. Referrals cannot be obtained through:

  • Self-referring with multiple accounts or identities.
  • Referring existing customers.
  • Using spam or unsolicited emails.
  • Posting links on public forums, coupon sites, etc.
  • Permitting another person to use your account.
  • Referring fake people or impersonating others.
  • Using the link in a disparaging way towards Crown Detailing.
  • Violating any other program restrictions.

Crown Detailings reserves the right to cancel or adjust credits for violations and determine eligibility for future offers.

Website Terms of Use

1 - Terms

By accessing this Website, you agree to these Terms and Conditions of Use and all applicable laws and regulations.

2 - Use License

You are granted temporary permission to download copies of materials on the Website for personal, non-commercial viewing only. This is a license, not a transfer of title. Under this license, you cannot:

  • Modify or copy the materials.
  • Use the materials for commercial purposes or public display.
  • Attempt to decompile or reverse engineer the Website software.
  • Remove copyrights or proprietary notations.
  • Transfer the materials to another person or “mirror” them on another server.

This license will terminate if you violate these restrictions. Crown Detailings reserves the right to terminate at any time. Upon termination, you must destroy downloaded materials.

3 - Disclaimer

The Website materials are provided “as is.” Crown Detailings makes no warranties, expressed or implied, regarding their accuracy, completeness, or reliability.

4 - Limitations

In no event shall Crown Detailings or its suppliers be liable for any damages arising from the use or inability to use the Website materials, even if notified of the possibility of such damage.

5 - Revisions and Errata:

The Website materials may contain errors. Crown Detailings does not warrant the accuracy, completeness, or timeliness of the materials. We may make changes to the materials at any time without notice.

6 - Links:

Crown Detailings may provide links to third-party websites. These links are provided for your convenience and do not imply endorsement of the linked sites. Crown Detailing is not responsible for the content or practices of these linked sites.

Changes to Terms of Service

Crown Detailings reserves the right to modify these Terms of Service at any time. Any changes will be posted on the Website. Your continued use of the Website or Services after any such changes constitutes your acceptance of the new Terms of Service.

Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of Ontario, Canada.